My remote support service has always been a vital tool to provide assistance. Now with Covid-19, it has become an invaluable tool. I do visit clients in Santa Barbara armed with a mask, paper towels and alcohol to disinfect everything I tough before and after. I even bring my own keyboard and mouse with an extra-long USB cable.
My remote support provider had dropped the ball twice during the previous two macOS upgrades and dramatically increased their price. Therefore I have decided to switch to LogMeIn-Rescue per June 1st.