Santa Barbara IT Consulting Mac

Run 32 Bit Apps Under Catalina

Here is an example from my personal experience of the consequence of switching to Mac OS Catalina and losing functionality of older 32 Bit software.

Occasionally I need to use Adobe Photoshop 6 that I own a license for. I don’t want to upgrade to a current version that is only available with a costly monthly subscription service. Witch is the main reason for many people not wanting to upgrade to Mac OS Catalina because many of our more common software vendors require an expensive paid upgrade witch is often only available with a subscription. The other reason for not wanting to upgrade to a new version is the fear of having to get used to a new user interface.

I found a solution by using virtualization software like VMware, Parallels, or Oracle Virtualbox. This technology is commonly used to run MS Windows on a Mac. But it can also be used to run Mac OSX High Siera. Even a demanding application like Adobe Photoshop is working very well.

Using a virtual machine allows us to have the best of both worlds.

A current operating system that is more secure and has the latest features. While at the same time being able to hold on to some applications, we don’t want to let go off.

I hope this email was useful to you.

Smiles across the wires,

Rogier Willems 
805.633.4548

Santa Barbara IT Consulting Mac

10 G Suite tips for retail

1. Securely create and manage digital brand and product assets with partners

The amount of digital content created and managed by retailers continues to grow exponentially. Publish lookbooks for the latest product line. Manage rich-media assets like images, logos, and videos across every retail channel and with your agencies. Create and distribute catalogs. Drive syncs to the cloud so everyone’s always accessing the most up-to-date content, and its sharing features and access controls make working with external ad agencies and vendors simple and secure.

Customer story

Astley Clark

Learn how

2. Train your store employees anytime, anywhere, from any device

Training store employees across many locations, shifts, and products? It’s easy to create a self-service training portal. Just store all your product launch videos, marketing campaigns, promotions, store return policies, and safety procedures in Drive or a shared drive, then embed these stored files in Sites. If you need live training, conduct a virtual class across the globe with Hangouts Meet to save time and travel costs. You can even record the training to make it available later.

Customer story

Commune Hotels

Learn how

3. Improve information sharing between corporate and store employees with social networks

Use Google+ social communities within the organization to help employees learn from one another, share ideas to increase in-store sales, generate best practices, provide feedback on new products, and create a sense of community.

Customer story

Premier Foods

Learn how

Google+

4. Empower store associates for better customer service

Provide store associates with the tools they need to best serve customers from the store floor. Whether answering customer questions or providing recommendations, store associates can use their phones or tablets to access product specifications, promotions, videos, and FAQs stored in Drive. If store associates need other expert opinions, they can reach out to their peers by posting a question on Google+.

Customer story

Design Within Reach

Learn how

5. Manage store operation processes online, from any device

Streamline your business processes by moving all your operations and processes online. With Forms, you can create electronic forms for product recalls, time off requests, supply orders, acknowledgements of company policies, and more—in just minutes. These forms are easy to update and can be accessed from kiosks, computers, or mobile devices.

Customer story

Celio

Learn how

Forms

6. Manage tasks and schedules for all stores and employees online

Tracking tasks and schedules across multiple stores and hundreds of employees can be time consuming. Use Sheets and Calendar together to create a dynamic schedule—plan and distribute tasks, track their completion, manage exceptions, and more—all in one place. Store employees can access these schedules remotely from their mobile devices or through any web browser. Need feedback or updates on a task? Employees can directly add comments and change their statuses in Sheets.

Customer story

Specsavers

Learn how

7. Centralize key assets so employees can find all important updates and documents in one place

Keep all internal news, executive blog posts, project schedules, product documents, local and store-wide promotions, online forms, training content, and more in a single Sites website. Now your organization has a one-stop destination for all important information, which any employee (or just a select group) can access anytime, from any device.

Customer story

Travis Perkins

Learn how

Sites

8. Quickly recruit, interview, and onboard store employees

When retailers experience high employee turnover, shortening the recruiting and onboarding process improves the bottom line. After interested candidates submit their information through Forms, you can conduct interviews with your top choices from anywhere in the world with Hangouts Meet. Then, streamline the onboarding process with a Sites website containing new employee checklists and onboarding tasks.

Learn how

9. Bring products to market faster with increased collaboration and task management

Collaborate and share product designs, mock-ups, quality guidelines, and Key Performance Indicators (KPIs) in a secure workspace using Drive or shared drives. Manage activities with a shared task list in Sheets or a shared team Calendar. Crowd-source feedback on product designs and materials from employees in Google+. Hold live video meetings with your suppliers in Hangouts Meet to improve communications and reduce cycle time.

Customer story

OVS

Learn how

10. Manage and track store construction projects

Stores are constantly changing their physical footprint; whether you’re opening a new store or rebuilding your space, coordinating every task with various internal departments and outside contractors is a challenge. Collaborate on task assignments and timelines in shared Sheets and Calendar. Different locations between teams isn’t an issue either—just hold virtual meetings anytime, anywhere with Hangouts Meet.

Customer story

Tory Burch

Learn how

5 G Suite tips for professional services

1. Work closer with your customers

To collaborate more effectively with their clients in the cloud, the award-winning ad agency, M&C Saatchi®, turned to G Suite. The agency uses Drive to keep huge design files in one place, allowing team members and client reviewers to edit or add comments without transferring the files. When presentation deadlines are looming, they use Slides–a primary author lays out the flow, then everyone else completes their individual slides, at their convenience.

Want to make it easier for everyone in your company to work closely with your customers? Store and share files up to 5 TB in size, and collaborate on documents, spreadsheets and presentations using Google’s rich co-editing capabilities.

Learn how

2. Make everyone feel part of the team

Rentokil Initial® has six lines of business spread out over more than 60 countries, which left some of its employees feeling detached from their co-workers. G Suite helped change the company’s culture by making it easier for everyone to connect. Teams now use Drive and Sites to share meaningful information about themselves and their work. Managing directors use Google+ to post highlights of their work trips, and graduate trainees have their own Group to share work experiences.

You can create a stronger sense of team at your company, too. G Suite makes it simple for a dispersed workforce to find and connect with colleagues. Managers can give employees greater insight into a business by posting pictures and updates to Google+. Every department can create its own online community to share insights and support mutual success.

“Online sharing is helping us to become a more personal, sociable organization, which is important for staff retention and working culture.”

—Peter Shorney, Global IT Operations Manager, Rentokil Initial

Customer story

Rentokil Initial

Learn how

3. Solve problems creatively through engaged collaboration

As one of the world’s largest consulting firms, PricewaterhouseCoopers®(PwC) is all about solving business problems—but even they had a difficult time implementing efficient collaboration processes, until they started using G Suite. Now, PwC’s teams are more collaborative, creative, and inspired than before. For example, employees have been able to cancel 2–5 hours of status meetings per week, by collaboratively solving problems ahead of time using Docs.

The strength of a business is built on the cumulative knowledge of its people, so use G Suite to transform your workplace from siloed to open, from task-oriented to engaged, and from a focus on individual productivity to a focus on teamwork. Use Sites and Google+ to share insights with your employees, and DocsSheets, and Slides to work together in real time from anywhere in the world.

“By giving our teams the right tools to collaborate, we’re helping them to create and compete in new ways. With G Suite tools, our teams are more engaged, productive and mobile. And we’re adding more value for our clients, at a faster pace, as a result.”

—Deborah Bothun, US Entertainment, Media and Communications Leader, PwC

Customer story

PwC

Learn how

4. Simplify project management and team communication

Grass Roots® is a performance improvement company that relies on outstanding collaboration and communication to win the trust of its clients. When legacy systems couldn’t keep up, G Suite revolutionized the way their teams work together. Now, employees share and update project reports, timelines, calendars, budgets, and work documents online in real time. They can easily stay in touch via email, instant messaging, or video conferencing using their laptops and mobile devices.

Want to simplify project management and increase productivity? Use DocsSheets, and Slides to collaborate on your work—and Calendar to keep everybody on the same schedule. You can also enhance G Suite with hundreds of integrated, third-party apps available in the G Suite Marketplace.

“For many of our employees, G Suite is revolutionizing their team and project work. Teams are more organized because everything—including timelines, budgets, and progress reports—are stored transparently with the latest updates available for all to see online.”

—Danny Attias, CIO, Grass Roots

Customer story

Grass Roots

Learn how

5. Streamline recruiting and onboarding

When the multinational staffing agency, Randstad®, wanted to modernize its email and collaboration solutions, they chose G Suite. Google’s integrated tools allow employees at 4,500 branches to collaborate on placing over 500,000 people every day. The transition to using G Suite was easy because many of Randstad’s employees already use Google tools, such as GmailCalendarDrive, and Hangouts Meet.

Your company can use G Suite to attract the best people and onboard them quickly, even when choosing from a huge pool of candidates in diverse locations. Use shared Docs to work together on the perfect job description or to test a candidate’s writing or coding skills in real time. Track your interviewing pipeline status in Sheets and use Meet to conduct remote group interviews or to extend an enthusiastic offer to your top candidate.

“We have a workforce of younger, web-savvy employees, and we heard the feedback that they’re quite familiar with Google tools … and that they’d like to use them at work, too.

—Martijn Nykerk, Senior Consultant Group IT, Randstad

Customer story

Randstad

Learn how

10 G Suite tips for nonprofits

1. Organize your resources in one place

Are you losing track of important documents stored in different places? Migrate your content to Drive or a shared drive, where you can easily share files with employees, volunteers, board members, and donors. To find specific content, search in Drive and find the document or folder you want in seconds.

Learn how

2. Create and present powerful presentations

Need ideas for what visuals and data to include in your board presentation? Use Explore in Sheets or Slides to see formatting suggestions, charts and data analysis, or answers to questions about your data. If you work with remote team members, share your screen during a Hangouts Meet video meeting to present ideas. You can even record the meeting to send to people after.

Learn how

3. Make your funding proposals pop

Create effective grant proposals using Docs. Increase the professional look and feel of your proposal by adding pictures or embedding maps. Share your document and get real-time feedback from your coworkers through targeted comments. There’s no need for multiple drafts—use the revision history to see who made changes and when, or to revert to earlier versions. Finally, export the proposal directly to PDF to create a polished look and feel.

Learn how

Docs

4. Connect your team across time zones

Use Calendar to create and share a team calendar with co-workers, volunteers, and board members to facilitate scheduling. Connect face-to-face using Hangouts Meet to keep personal connections strong. Take advantage of the seamless mobileoptions for G Suite products to ensure you stay connected to work, even when you’re traveling.

Learn how

5. Never miss an important email

Looking at an inbox with too many unread messages? Use filters and labels in Gmail to organize incoming messages based on sender or content, and never miss emails about grant proposals, donors, or core program work again. Finally, take advantage of canned responses to reduce the time you spend on common email replies.

Learn how

Gmail

6. Easily onboard new staff members or volunteers

Find yourself reinventing the onboarding process for every new employee or volunteer? With Sites, you can create an internal or external website to host all the relevant information to share with your recruits. Embed Docs from Drive. Capture contact information or certify the completion of training in Forms. Add new people to relevant Groups (finance, volunteers, and so on) to give them access to role-specific materials and email lists.

Learn how

7. Streamline volunteer recruitment and communications

If you need to to recruit volunteers for an upcoming event, use Forms to create a questionnaire to capture information. Post the form on your website or send a link to the form to collect responses. Export responses to Sheets to filter data and analyze trends. Finally, use Groups to create a new group for your volunteers to communicate and collaborate. Send out a welcome email with a link to your volunteer website, built using Sites.

Learn how

8. Train new employees or volunteers anytime, anywhere

If you need to train people based in different locations, create a one-stop-shop training website using Sites. Store all your onboarding tasks, organization policies, and other documents in Drive or shared drives. Then, embed the files in the training site. Conduct a live training class across the globe using Hangouts Meet to save time and travel costs. Record your training and post it to your YouTube channel to reach your volunteer base.

Learn how

9. Retain your organization’s files when people leave

Find yourself scrambling to get access to grants, data, or reports owned by an employee or volunteer who left your organization? Utilize shared drives to create shared spaces where different teams can easily store, search, and share content that will remain in the shared drive, even if people leave your organization.

Learn how

Shared drives

10. Deploy an end-to-end marketing campaign

Create a marketing campaign overview using Docs and share it with internal stakeholders. Then, spread your message. Eligible nonprofits have access to Ad Grants, a program that provides in-kind advertising from Google Ads. Set up YouTube and launch video content to tell your nonprofit’s story. Promote your campaign on your organization’s Sites page—encourage members to share innovative ideas and get involved through embedded Forms.

Learn how

10 G Suite tips for media & entertainment

1. Securely create, share, and manage digital assets

Want an easy way to securely store and access your digital assets? Save work files and folders in Drive or shared drives and share them instantly with external ad agencies and vendors. When someone incorporates feedback and approvals, Drive shows you what files have changed. Even better, you and your clients can securely access the latest files remotely on any device.

Customer story

BMJ

Learn how

2. Get feedback on new products at marketing events

Looking for an innovative way to capture customer feedback about new product promotions? Start a poll in Forms so customers can vote for their favorite products. Then use Google+ to post pictures to your co-workers to get feedback on new designs. Finally, share your findings in a Slides presentation.

Learn how

3. Create and manage branded production websites

Need to deliver timely information to clients and partners? Target specific clients with branded files, documents, and schedules that are securely stored and shared in Drive or shared drives. Then, embed that information in a Sites website and share it with your clients.

Customer story

Learn how

4. Manage media operation and administration processes

Streamline your media business processes by transferring your production operations and administration tasks online. Create simple and appealing electronic Forms to manage launches, marketing events, time-off requests, acknowledgements of company policies, and more. Then, access and update these forms easily from any device.

Customer story

Journal Communications

Learn how

5. Manage and collaborate on media production tasks and schedules

Tracking tasks and schedules across multiple locations and hundreds of employees is time-consuming. Use Sheets and Calendar to create a dynamic schedule—plan and distribute tasks, track their completion, manage exceptions, and more. Need feedback on a task or schedule? Employees can instantly add comments and update their schedule in Sheets.

Customer story

Fairfax NZ

Learn how

6. Improve supplier collaboration and bring products to market faster

Need better tools to develop and launch your products? Use Drive or shared drives to collaborate and securely share product designs, quality guidelines, key performance indicators (KPIs), and mock-ups. Manage activities with a shared task list in Sheets, or a shared team Calendar. Crowd-source feedback on product designs and materials from employees in Google+ and suppliers in Forms. Hold live video meetings with your suppliers in Hangouts Meet to improve communications and reduce cycle time.

Customer story

Learn how

7. Easily recruit, interview, and onboard media candidates

Want to shorten and simplify your recruiting and onboarding process? Get interested candidates to submit their applications with Forms, then use Hangouts Meet to conduct virtual interviews from anywhere in the world. Create a Sites website with new employee checklists and onboarding tasks to get employees up to speed quickly.

Customer story

Learn how

8. Train your employees anytime, anywhere, from any device

Need to train media professionals across many locations, shifts, and products? Create a self-service training portal and store all your videos, campaigns, promotions, policies, and safety procedures in Drive or shared drives. Then, embed these stored files in a Sites training website. Save time and travel costs by conducting a virtual training class across the globe with Hangouts Meet. You can even record a video meeting to make it available later.

Customer story

Learn how

9. Empower employees and vendors

Want to encourage collaboration between media professionals and external vendors*? Use Google+ social communities in your organization to share ideas, increase sales and productivity, promote best practices, and provide feedback on campaigns and promotions. *External vendors must have a G Suite account to access Google+.

Learn how

Google+

10. Consolidate important corporate or customer data

Keep all internal news, executive blog posts, project schedules, status reports, product documents, online forms, training content, and more in a Sites website and in a shared drive. Now your organization has a single store of important information, that any employee (or just a select group) can access anytime, from any device.

Customer story

Thrillist Media Group

Learn how

10 G Suite tips for manufacturing

1. Bring new products to market faster with increased supplier collaboration and management

Collaborate and share product designs, computer-aided design (CAD) files, research data, test data, quality guidelines, key performance indicators (KPIs), and mock-ups in a secure workspace using Drive or shared drives, where you’ll always access the most up-to-date versions. Manage activities with a shared task list in Sheets or a shared team Calendar. Crowd-source feedback on product designs and materials from employees in Google+. Hold live video meetings with your suppliers in Hangouts Meet to improve communications and reduce cycle time. With everyone on the same page, it’s now easier to bring new product ideas and strategies to life.

Customer story​

Whirlpool

Learn how

2. Facilitate deskless mobile workers throughout the plants and company

Provide team members with the tools they need to go deskless or mobile effectively. Whether on the plant floor or in the field, team members can use their phones, tablets, or Chromebooks to access product specifications, CAD files, work instructions, training videos, manuals, quality-control checklists, regulatory documents, reports, and best practices stored in Drive and shared drives.

Customer story

Leon Speakers

Learn how

3. Streamline and simplify complex selling

Sales teams spend a lot of time on the road to meet with dealers and partners. Access current pricing databases, quotes, product configuration models, promotions, and other information from anywhere in the world by syncing them to Drive on your mobile devices. Supplement Drive with Cloud Save APIs to manage complex product configurations, rules, and constraint-based models. Unable to travel? Have virtual meetings over Hangouts Meet to save money and time on travel, but still get all the benefits of face-to-face contact. Then, track your key meetings, sales timelines, and product updates with Calendar so you don’t miss any deadlines.

Customer story

Katz Americas

Learn how

4. Train your plant workers anytime, anywhere, from any device

Training workers across many locations, shifts, and products? It’s easy to create a self-service training portal. Just store all your product launch videos, marketing campaigns, promotions, plant return policies, and safety procedures in Drive, then embed these stored files in Sites. If you need live training, conduct a virtual class across the globe with Hangouts Meet to save time and travel costs. You can even record the training to make it available later.

Customer story

Roche Group

Learn how

5. Empower corporate and plant employees with social Centers of Excellence

Use Google+ social communities within your organization to help employees learn from one another, share ideas to increase sales, generate best practices, provide feedback on new products, and create a sense of community.

Customer story

Sanmina

Learn how

Google+

6. Manage plant operation processes online, from any device

Streamline your plant processes by moving all your operations and processes online. With Forms, you can create electronic forms for product recalls, time off requests, supply orders, acknowledgements of company policies, and more—in just minutes. These forms are easy to update and can be accessed from kiosks, computers, or mobile devices.

For each piece of equipment, production line schedule, or task, create Sites pages and shared drives with photos, assembly instructions, how-to videos, and other file types. Plant floor workers can then read instructions on shared workstations and minimize assembly errors.

Customer story​

Shaw Industries

Learn how

7. Manage tasks and schedules for all employees online

Tracking tasks and schedules across multiple sites, multiple geographies, and hundreds of employees can be time consuming. Use SitesSheets, and Calendar together to create a dynamic schedule—plan and distribute tasks, track completion, manage exceptions, and more—all in one place. Team members can access these schedules remotely from their mobile devices or through any web browser. Need feedback or updates on a task? Employees can directly add comments and change their statuses in Sheets.

Customer story​

Learn how

8. Recruit, interview, and onboard workers quickly, whether they’re full-time, seasonal, or part-time

Manufacturers experience a high employee turnover, so shortening the recruiting and onboarding process improves the bottom line. After interested candidates submit their information through Forms, you can conduct interviews with your top choices from anywhere in the world with Hangouts Meet. Then, streamline the onboarding process with a Sites website containing new employee checklists and tasks.

Customer story​

Learn how

9. Centralize key assets so employees can find all important updates and documents in one place

Keep all internal news, executive blog posts, project schedules, product documents, online forms, training content, and more in a single Sites website. Now your organization has a one-stop destination for all important information, which any employee (or just a select group) can access anytime, from any device.

Customer story​

POSCO

Learn how

Sites

10. Securely create and manage digital work instructions for the entire plant or company

Need input on work instructions from various teams, but want to avoid version control and edit locking issues? Collaborate in DocsSheets, and Slides by creating content simultaneously, viewing edits in real-time, and providing feedback with the Comment feature. When your instructions are done, Drive’s sharing features and access controls make working with external agencies and vendors simple and secure. Every time you make updates or edits, Drive syncs your changes to the cloud so everyone’s always accessing the most up-to-date content.

Customer story

Briggs and Stratton

Learn how

10 G Suite tips for law practice

1. Collaborate on documents with your team

If you’re compiling a large document, you’ll want an easy way to collaborate on it with your team members. Use Docs to control sharing access, edit documents together in real time, chat within files, and get targeted feedback. There’s no need for multiple drafts either—use revision history to see who made which changes and when, or to revert to earlier versions any time.

Learn How

2. Maintain consistency with legal templates

Instead of creating the same documents and contracts every time from scratch, create a template in Docs.
Learn How

3. Verify sources in documents

When you need to check sources or other information, continuously switching between your document and the web can be a hassle. The built-in Explore tool in Docs makes it easy to search for citations and more, right in your document.
Learn How

4. Review documents on the go

Whether you’re on the way to meet a client in court or heading to a conference, you can update documents on your phone or tablet using the Docs app. Any changes automatically update and sync to all your devices, so you’ll always be up to date, everywhere.
Learn How

5. Address common legal issues with presentations and Q&A sessions

When you’re working on a large assignment with multiple teams, presentations are an efficient way to get everyone up to speed and address common issues. Outline your case in Slides and present it to your team. Then, let people submit questions in real time and vote on them during the presentation. If you can’t get through everyone’s questions, just answer the questions with the highest votes.

Learn How

6. Send and control access to large email attachments

When you’re sending large or confidential documents to clients, email attachments can be an issue because of file size limits and the lack of access controls. Send files up to 30 GB (or 30 TB with a storage plan) and set file access permissions by inserting Drive files instead of attachments.

Learn How

7. Manage your team’s digital assets in one place

To securely store your team’s legal files in one location, create an internal website in Sites. Control who has access to the site through permissions settings. Then, add team calendars, case schedules, codes of ethics, contracts, and other documents to your site. Now your team has a one-stop destination for all important information, and they can access it anytime, from any device.

Learn How

8. Track your team’s projects and schedules

If you work with a global team that operates across different time zones, create a team calendar. You can track everyone’s schedules, case-review appointments, meetings, and assignment dates. With everyone’s availability in one calendar, it’s easy to plan team agendas and ensure your team meets all important deadlines.

Learn How

9. Work offline without internet access

Whether you’re traveling on a long flight or experiencing an internet outage, you can still work on case reviews or papers without internet access. Set up offline access in Drive so you can continue to work on files, anytime.

Learn How

10. Edit Office files from Drive

Whether you’re traveling on a long flight or experiencing an internet outage, you can still work on case reviews or papers without internet access. Set up offline access in Drive so you can continue to work on files, anytime.

Learn How

10 G Suite tips for healthcare

1. Enforce secure information access and compliance with corporate-managed devices and HIPAA-compliant file repositories

Maintaining corporate standards, control, governance, and compliance shouldn’t preclude your employees from using the best tools available. Implement mobile device management and device-level encryption with Android for Work or Chromebooks for a secure file-sharing solution.

Then, create a single HIPAA-compliant* Drive repository where employees can securely store all your organization’s documentation and information—regardless of file format. Drive’s Enterprise-class syncing and sharing features allow the appropriate employees to access, share, and collaborate on their files. Now your organization has a centralized destination for all important information, which any employee (or just a select group) can access anytime, from any corporate-managed device.

*The Drive guide below covers how to create a central file repository for your organization, but not how to achieve HIPAA compliance. Visit the G Suite Help Center for information on how to achieve HIPAA compliance.

Customer story

Omada Health

Learn how

2. Improve clinical operations with a paperless, collaborative Drive platform

  • Using Drive or shared drives, doctors and nursing staff can store and share digital copies of x-rays, CT scans, voice and video messages, and other diagnostic tests results. shared drive files update in real time and can be viewed from any device (Android devices, Chromebooks, iPads®, and more) in a secured environment, minimizing the constraints posed by many EHR/EMR applications.

    Customer story

    Mollen Healthcare

    Learn how

3. Train your healthcare professionals anytime, anywhere, from any device

Training healthcare professionals across many locations, shifts, and products? From onboarding to continuing education, It’s easy to create a self-service training portal. Just store all your training materials in Drive or a shared drive, then embed these stored files in Sites. Then, use Chromebooks at your on-site training locations as secure kiosk-style training devices. If you need live training across the globe, conduct a virtual class with Hangouts Meet to save time and travel costs.

Learn how

4. Improve patient experience with fast registration, communication, and feedback

After arriving, patients fill out online registration forms (created in Forms) at a Chromebook kiosk; responses can be sent to Sheets to help staff keep track of the patient queue. During the appointment, doctors and nurses add administrative information to the same spreadsheet; Sheets updates in real time so waiting room and registration staff instantly know what to share—such as follow-up appointments and reminders—with individual patients before they leave. If patients need to stay at a facility long-term, they can use Hangouts Meet on any device to stay connected to family and friends. At the end of the appointment, patients complete another Forms survey at the Chromebook kiosk to provide feedback so you can continuously improve patient experience.

Customer story​

Doctor.com

Learn how

5. Manage hospital operation processes online, from any device

Streamline your hospital operation processes and go paperless by moving all your operations and processes online. With Forms, you can create electronic forms for patient feedback, employee time off requests, supply orders, acknowledgements of company policies, and more—in just minutes. These forms are easy to update and can be accessed from kiosks, computers, or mobile devices.

Customer story

Mollen Healthcare

Learn how

Forms

6. Securely create, manage, and display digital brand assets for the entire organization

Healthcare entities create and manage a large amount of content to support both internal organizational and external communication needs. Create digital signage assets like wayfinding resources, cafeteria menus, schedules for upcoming therapy sessions, pharma advertising, allergy information, and more with DocsSheets, and Slides. Provide transparency and increase productivity by managing organizational metrics like room occupancy rates, nurses on duty, and patient wait times in Sheets. Store all of your content in Drive or a shared drive so employees always access the most up-to-date versions. Then, go paper-free by distributing and displaying these assets digitally, such as with Chromebook kiosks.

Learn how

7. Quickly recruit, interview, and onboard healthcare professionals

Healthcare companies are constantly looking to attract new employees, so shortening the recruiting and onboarding process improves the bottom line. After interested candidates submit their information through Forms, you can conduct interviews with your top choices from anywhere in the world with Hangouts Meet. Then, streamline the onboarding process with a Sites website with new employee checklists and onboarding tasks.

Customer story

Middlesex Hospital

Learn how

8. Make ongoing, in-home, and hospice care easier by enhancing mobile healthcare

As telemedicine and mobile experiences become more prevalent, healthcare professionals need to access up-to-date information at all times, whether they’re in the office, in the field, visiting patients at home, or providing live-in care.

G Suite updates in real-time so you can access the most recent versions from any device—phones, tablets, computers, and Chromebook. Securely store patient files such as diagnoses, charts, and test results in Drive or a shared drive. Increase productivity by tracking patient information in Docs or Sheets. Long distances and travel costs are no longer obstacles to quality treatment—provide consultations, office hours, and other doctor-patient conversations virtually by combining Calendar appointment slots and Hangouts Meet video meetings. Then, ensure the most effective treatment possible by creating a shared Calendar with each patient and adding times for appointments, medicine dosages, and other critical medical tasks.

Customer story

Pediatrics Home Service

Learn how

9. Coordinate and communicate a patient plan across multiple caregivers

Because hospital patients often interact with at least ten different healthcare professionals, effective patient coordination has positive impacts such as healthy outcomes, lower costs, and fewer return visits. G Suite makes it easy to communicate and coordinate a single, consistent care plan across health professionals and specialities. Create a patient folder in Drive or a shared drive and store the patient’s files, such as diagnoses, charts, and test results. Securely share access to this patient folder with all appropriate caregivers. Then, in the same folder, use Docs to create medical notes or use Sheets to track tasks and outcomes for that patient’s treatment. You can even ask specific caregivers follow-up questions with the Comment feature. All the files in this folder update in real-time, so caregivers instantly access the most recent information anytime, anywhere, from any device.

Customer story

Mollen Healthcare

Learn how

10. Centralize key assets so employees can find all important updates and documents in one place

  • Keep all internal communication, announcements, policy updates, and trainings in a single Sites website. Now your organization has a one-stop destination for all important information, which any employee (or just a select group) can access anytime, from any device.

    Customer story

    Middlesex Hospital

    Learn how

    Sites

10 G Suite tips for finance

1. Build financial models to assess projects

To find out if your proposed project is worthwhile, create financial models using Sheets. Calculate internal rate of return (IRR), return on investment (ROI), and net present value (NPV). See the impact of what-if scenarios by adjusting key inputs in your model. Show when costs approach budget limitations using conditional formatting colors. Then, share the spreadsheet with your team to get their feedback.

2. Show fluctuations using pivot tables or waterfall charts

See how your company’s profit changes quarterly from year to year with a waterfall chart. Or, group total sales from different regions so you can see a combined subtotal in a pivot table. In Sheets, the Explore feature makes it easy to add pivot tables, charts, and graphs with just a click.

3. Create and collaborate on budget proposals

Draft a budget proposal for a project and get feedback from your team using Docs. The people you share the draft with can add comments and suggest inline edits. You can then respond to comments and obtain the necessary approvals. In the revision history, there’s an audit trail to see who made which changes and you can revert to a previous version at any time.

4. Brainstorm in real time about budget concerns and strategies

After you confirm your project budget, get your team involved by collaborating in a Hangouts Meet video meeting. Share a link in the meeting to your budget spreadsheets in Sheets that everyone can edit and use to brainstorm. Then, during the call, start strategizing together and writing down ideas so everyone is on the same page

5. Share and manage file access for cross-functional teams

Finance teams often work cross-functionally with other departments, such as marketing and sales. Keeping everyone in the loop can be a daunting task, whether you’re hosting an internal discussion with staff members or communicating between different departments. Groups makes it easy to communicate quickly with everyone at once. You can also limit how confidential or sensitive project information is shared by only adding certain people to a group. After adding email accounts to a group, you can send an email.

6. Create financial statements and budgets with templates

Create financial statements and balance the books with a Sheets template from Xero Accounting Software. Use a template from Intuit Quickbooks to track your annual income and expenses.

7. Organize financial information with functions

Sheets makes it easy to bring order and meaning to financial data. Move financial data from several spreadsheets into a single spreadsheet with the IMPORTRANGE function. Add stock prices to visualize trends with the GOOGLEFINANCE function.

8. Conduct internal surveys

If your finance department is providing services to another group, you can measure the quality of those services with an internal survey. Or, help prioritize projects by sending stakeholders a survey to collect financial data. You can also streamline your operations using internal surveys to identify redundant processes or procedures that have marginal value. Use Forms to build and send your survey. Then, quickly analyze the responses captured in Sheets to inform team decisions.

9. Create presentations for proposals and planning objectives

When beginning a project, draft a proposal in Slides; you can even start with an existing template to save time. Add key objectives, project milestones, planning initiatives, and any updates. Share the presentation with your team so everyone can add their feedback. Then, present the proposal to cross-functional teams across the globe.

10. Host key real-time metrics and data visualizations on a single website

When working cross-functionally, team members often need key metrics on topics, such as budgets, ROI, and bottom lines. Create an internal team website in Sites to host this data as well as links to important documents. Then, use permissions and Groups to control access to sensitive information

Santa Barbara IT Consulting Mac

To move or not to move to Catalina

I am receiving many calls and emails about the new macOS Catalina and if it’s a good idea to upgrade or not.

Upgrading your Mac to this latest Mac operating system has significant consequences since macOS Catalina is no longer running older versions of some applications that are based on 32-bit code. Some common examples of apps that need to be at the current standard are MS Office, Adobe Suite, Quicken, and Parallels or VMware software. Forcing you to buy costly upgrades, most of them only available as a subscription model. Many people don’t want to be forced to upgrade their most-used applications and want to stick to their current macOS as long as possible.

I don’t like the way Apple is pushing this upgrade!

Previously you had to go to the App Store to download the latest version of the operating system. If your Mac is running 10.14 “Mojave,” Apple changed this to “updates,”  where the installation of 10.15 Catalina is just one mouseclick away from a change that is very hard to reverse.

Prevent an unintentional installation of macOS Catalina:

  1. Click on the Apple logo in the upper left corner of the screen
  2. Open system preferences
  3. Software update
  4. Uncheck “Automatically keep my Mac up to date.”
  5. Select Advanced
  6. Uncheck everything except: Check for Updates & Install data files and security updates

Keep in mind that by not staying current that over time you might run into compatibility issues. Or when you switch either by upgrading or buying a new Mac the changes might be more radical than when you gradually went along with them.

Free alternatives for MS Office:

I hope this email was useful for you, contact me is you have any questions or concerns.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

Prepare for the public safety power shutoff

Due to weather conditions the power company might be cutting off the electric power to your home or business.

You can bridge a couple of hours of a power outage by installing a battery power backup device by connecting your cable modem and router to ensure that your internet and possibly phone service remain working for a couple of hours. If needed, you can charge your iPhone.

A battery backup also protects sensitive electronics from “brownouts,” something a surge protector cant do.

I hope this email was useful for you.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

Cleanup your iPhone / iPad WiFi

Many people use Wi-Fi to connect to the internet when traveling, sometimes it doesn’t want to work correctly.

Remove the unwanted Wi-Fi network by opening Wi-Fi in the Settings menu. Moreover, then tap the “I” symbol to the right of the network and choose “Forget This Network*. To avoid a constant disruption to connect to a Wi-Fi network, you happen to pass by. You should disable  the popup message to join a Wi-Fi network by turning off “Ask to Join Networks.”

Sometimes a Wi-Fi connection needs a bit of help to make it work. Return to Wi-Fi in the Settings menu, tap the “I” and select “Renew Lease.” Besides, you can manually enter a DNS server address. DNS is responsible for directing your web browser to the IP address of the website you want to visit. Some DNS servers are better than others. It is worthwhile to change the DNS server address by tapping the “Configure DNS” section and change from Automatic to Manual. Remove any existing t DNS servers and search domains. Add a server electing the green “+” sign and use one or more of the following suggestions:

  • 8.8.8.8 Google DNS
  • 8.8.4.4. Google DNS
  • 9.9.9.9 IBM Quad Nine fast & private
  • 1.1.1.1 Cloudflare one of the leading web hosting service and is fast & private

Changing the DNS servers also helps to prevent the network operator of spying on your web browsing or redirect you to websites they want you to go.  Better yet you can encrypt the DNS traffic with the 1.1.1.1 app.

*Ultimately you can nuke all Wi-Fi and BlueTooth setting in: Settings > General > Reset > “Reset Network Settings.

Never trust a strangers network, whether its a hotel, airport, coffee shop, or  Air B&B. There is a chance that someone else on the network will see every website you visit and intercept the passwords you enter or might try to break into your computer.

The best solution is to use a trusted VPN service. This application will rout all your data through an encrypted tunnel to another location on the internet and will put many barriers in place to protect your location and privacy. Be careful about choosing a VPN provider since they can see all your traffic. I did the research and found that Nord VPN is one of the best out there. Currently they have a -75% Offer!

I hope this email was useful for you, contact me if you have any questions.

Smiles across the wires,

Rogier Willems
805.633.4548
Santa Barbara IT Consulting Mac
Santa Barbara IT Consulting Mac

Remote support for iPhone and iPad

iPhones and iPads have become the predominant personal computer for an increasing number of the consumer, even eliminating the need for a laptop or desktop computer. To offer better support, I now provide remote support for iOS.

You will need to install the Bomgar application on your iPhone or iPad. The instructions below might seem to be a bit complicated. I promise that once you have done this once, future remote sessions will be very easy to start.

Steps to start a remote support session on iPhone or iPad:

  1. Download the Bomgar app on your iPhone or iPad
  2. Open my invitation send by email or messages
  3. Accept the remote support session by Mac-Expert
  4. Open the session in the Bomgar App
  5. Close the privacy disclaimer*
  6. Initiate the screen sharing by touching the recording button in the upper left corner of the screen
  7. Touch “Start Broadcast” text
  8. Return to the home screen
  9. You can end the screen sharing by touching the orange – red button at the top of the screen

* This step is only required when using the Bomgar app for the first time.

I hope this email was useful for you.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

From Desert to Island

Today Apple started the annual World Wide Developer Conference with the a bunch of announcements amount witch the upgrade to the new Mac OS operating system 10.15 Catalina.

If you are interested, you can watch the Keynote on the Apple website or via the app on your Apple TV. There are many great announcements for software and new hardware to be expected like the Mac Pro. The new Mac OS is no longer named after a desert. This time its Catalina island Mac OS 10.15 that will be available sometime this fall.

The iPad will get a dedicated version of iOS and is going to move much closer to the functionality of a MacBook. If you are like me and use the iPad with a keyboard it’s often awkward to reach over to touch the screen. The iPad OS will allow to operate it with a mouse. I am excited to see what other details are going to emerge over the next few days and what the developers are going to do with it.

Of course, the iPhone will have a bunch of new features with iOS 13, and the Apple Watch will be updated to WatchOS 6

Older iMacs and MacBooks might not be compatible with the Mac OS Catalina. You can find out via one of these links:

I hope this email was useful to you, contact me if you have any questions or concerns.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

Check Your Filters

Millions of people have had access to their email compromised by someone gaining unauthorized access to their email account. Sometimes this goes unnoticed for a long time giving the bad actor to be the man in the middle or use your account to hide their tracks while defrauding others or start sending spam.

Usually, people only notice that their account has been compromised when their contacts complain of receiving spam. The man in the middle or illicit use of your email account is hard if not impossible to detect. We can block the unauthorized access to an email account by changing the password. Hopefully with a strong and unique password and enabling their 2 step verification/authorization.

Changing password is not enough to stop unauthorized use of your email address! A smart hacker can set some simple rules in your email account to automatically process and forward email regardless of how often passwords are updated with strong ones. These filters continue to keep doing their job of the hacker well informed about emails flowing through your email account.

Checking your filters

Log into the web version of your email account. For example iCloud.comgmail.comyahoo.com, etc. Open the filters page under settings. Verify that any “rules” or “filters” that might be present and delete anything suspicious to you. Just in case you are ever contacted by law in force not it wise to make a note of the settings or take a screenshot of any suspicious rule before deleting it.

Don’t hesitate to contact me for assistance if you need help.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

Use Multiple Hard Drives With Time Machine

Time Machine stores hourly backups for 24 hours, daily backups for the past month, and weekly backups for all previous months for as much space as you have on your Time Machine backup drive. You also can use your Mac with more than one Time Machine backup drive.

Which Storage Devices Can be used with Time Machine?

  • Time Machine supports any of the following external storage devices.
  • External drive connected to your Mac, such as a USB, Thunderbolt, or FireWire drive
  • External drive connected to an AirPort Extreme Base Station (802.11ac model) or AirPort
  • Time Capsule (See our post, What’s the Diff: Time Machine vs. Time Capsule)
  • AirPort Time Capsule
  • Mac shared as a Time Machine backup destination
  • Network-attached storage (NAS) device that supports Time Machine over SMB

iCloud Drive

After you have configured iCloud drive Time Machine and iCloud Dive complementary to one another: iCloud Drive tracks the last 30 days of changes to your files, for example, while Time Machine will keep track of as many changes as it can within the storage capacity of your backup drive. So it’s nice — ideal, really — to have both. Better yet the data stored in iCloud is synchronized across all you devices that are signed into the same account.

Use More than One Backup Disk Using Disk Rotation

Time Machine handles disk rotation with aplomb. You can attach a second hard drive and use it with Time Machine with only a couple of clicks. When Time Machine is connected to your first backup drive, it will back everything up. Then it’ll do the same for the second one. Time Machine backs up everything that’s changed on your Mac’s hard drive since the last time that backup drive was connected. So each drive will keep a complete Time Machine backup.

How to Use Multiple Backup Drives with Time Machine

  1. Connect your second hard drive to your Mac.
  2. Click on the Time Machine icon in the menu bar, then click on Open Time Machine preferences.
  3. Click Select Disk.
  4. Select the drive you want to rotate, then click Use Disk.
  5. Time Machine will ask you if you want to replace your existing Time Machine drive, or use both drives. Click Use Both.
  6. Time Machine will now back up to each individual drive as they’re connected.

When you want to check on your Time Machine backups later, all you need to do is hold down the option key when clicking on the Time Machine icon in your menu bar. You’ll see Browse Other Backup Disks. You can use that to browse whichever Time Machine backup you’d like.

The same process works if you mix a Time Machine backup drive with Apple’s Time Capsule network device (a home Wi-Fi router with built in backup drive). You can back up to both without any problem.Using this procedure, your data is backed up on two (or more) drives.

You can leave one at home and leave the other in the office, for example. That way you’ll never be without a backup you can recover from quickly and easily.

Other Time Machine Backup Tips:

  • To exclude items from your backup, open Time Machine preferences, click Options, then click the Add (+) button to add an item to be excluded. To stop excluding an item, such as an external hard drive, select the item and click the Remove (–) button.
  • If using Time Machine to back up to a network disk, you can verify those backups to make sure they’re in good condition. Press and hold Option, then choose Verify Backups from the Time Machine menu.
  • In OS X Lion v10.7.3 or later, you can start up from your Time Machine disk, if necessary. Press and hold Option as your Mac starts up. When you see the Startup Manager screen, choose “EFI Boot” as the startup disk.

Some of the steps might not be that easy for you to setup. A specially the iCloud Drive needs some attention to make sure you are syncing all your files and understand how it works.

Contact me if you have any questions about this.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

He Has WiFi…..

The Apple Airport series has always been a very reliable router that is secure and easy to manage. Unfortunately, Apple is no longer selling the Airport series and left this market over for other vendors. There is a lot of marketing and voodoo pushed by the manufacturers of consumer-grade routers very little of which is real.

WiFi signals have to travel through air and physical barriers. The further the distance the weaker the signal and slower the connection. When the radio signals hit obstacles like walls, furniture, appliances, etc.  the quality of the WiFi connection will degrade rapidly. For example, the pro-rated Unifi WiFi access point is mounted on a rafter in our attic allowing the shortest path to any of the rooms of our 1500sqft bungalow. With only the drywall ceiling and insulation as an obstruction to travel trough. While in the attic with a clear line of sight connection my iPhone will reach the advertised speeds and max out what we get from our internet provider. However when I move downstairs at about the same distance or less with ceiling obstructing the line of sight the speed drops in half or less. Still ample to browse the Web but not even close to what the specs advertised. This example proves that the placement of a WiFi router needs to be carefully planned to provide the best possible coverage. When distance and obstructions prevent a good connection, we need to add additional WiFi access points.

The best solution is to wire the WiFi access points to one router and centrally manage the traffic. A correct setup will allow for a smooth transition from one access point to the other while roaming from room to room or even outdoors.

If running wires to additional access points is  impractical we can consider a repeater or  “Mesh Routers.” These devices wirelessly link together like a spider web creating a seamless network. Again often the promises on the fancy website and box can’t be realized , so you end up purchasing more units than expected.

Network security:

Hackers love to use someone else their  internet connection to hide their tracks or break into that network.  Protect yourself and others by changing the default username and password and update the firmware on your router by logging into the webpage following the manufacturer’s instructions. Another concern are the networked devices like lightbulbs, cameras or even refrigerators. It’s best to move these devices and guests to separated networks from each other and your main network. Needless to say that you have to set a strong password for your WiFi network.

Contact me if you have any questions about your home or office network.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

EMP Proof Network Wiring

While remodeling our new home, I took the opportunity to install network cables throughout the entire house, outside office and backyard. We installed multiple Cat6A shielded network wires to every room in the house plus some other locations for security camera’s and WiFi access points.

Why still use old fashioned copper wiring?

Call me old fashioned, but a wired connection is still the fastest and most reliable way to connect to a network and only use WiFi for those devices that have no other option or would be too impractical to connect it a network cable. Network cables can also provide power (Power Over Ethernet) to WiFi access points, VoIP phones, security cameras, etc. Eliminating the need for additional power cords and making it possible to manage the power remotely.

Keep in mind that these wires will serve your home or office for the next few decades. Installing the highest specification ethernet wiring will keep you current for a long time to come. Compared to the effort of installing the wiring the cost for the wire itself is negligible.

Contact me if you would like to know more about upgrading the network in your home or office.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

We have moved!

I want to let you know that I am still alive and in business!

Our little bungalow on the hill with gorgeous views was to rural for us. Last year we sold the house in Oak View and bought a 1930’s Spanish style bungalow in a great neighborhood close to downtown Santa Barbara. For the last few months of 2018, I decided to focus on the preparations for the sale, move and extensive remodel of our new home.

My new office is located in a charming “casita’ surrounded by palm trees where I have created my own “geek heaven” and can be as focussed or loud as I want to be. Santa Barbara is further North, and It takes me just a couple of hours for my regular visits to the Bay Area. My remote support service works great and is a life saver for me and many of my clients. Sometimes its necessary to have physical access to the hardware. Moreover, for me its always a joy to see people in person!

Now we have settled its time to focus on my business and expand my client base in Santa Barbara and the Bay Area. I would much appreciate referrals to potential new clients.

Looking forward to hear from you.

Smiles across the wires,

Rogier Willems
805.633.4548

New address:
213 Calle Alamo
Santa Barbara, CA 93105

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

Heads up for Apple ID Report SCAM

Better safe then sorry, here is again a reminder not to follow a link in an email even if it appears legit.

Check out the screenshots of an email that I received this morning apparently this email that looked as it came from Apple. A quick look at the sender revealed that it was from someone entirely different and certainly not Apple! Also, the “I forgot” link in the email takes you to a place that looks like the real deal but if you pay attention to the URL it takes you to a strange address that is definitely not right

:https:||52f70o61r76g82o68t23.71a99p69p53l40e59.14c43o26m95

Moral of the story is never trust these emails and at least verify the sender, never follow the link that is included. Please be aware that the sender’s email address can also be “Spoofed” you cant even trust what you see with your  own eyes!

 

Hope this helps, contact me if you have any questions.

Smiles across the wires,

Rogier Willems
650.766.8123

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

Sign up for Mac-Expert Tips & Tricks

Apple is about the release the latest version of the macOS operating system 10.14 “Mojave”

There are reports that some of our critical applications like Scansnap, Ringcentral, STX and possibly other 3rd party software are not compatible with the new macOS. Don’t blame Apple but complain to the developers who have had plenty of time to update and test the software!

Check the compatibility of your applications on Roading Apps before upgrading to macOS 10.14 “Mojave”

Contact me if you have any questions or concerns.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

2018 iPhone Upgrade Season

Apple upgraded the fantastic iPhone X to the Xs and a less expensive version Xr.  The most notable improvement for the Xs is the camera which is mind-boggling considering what expensive lenses and skills it took to take such hi quality images. Of course, there is a long list of improvements with regards to screen resolution, processor speed, battery life, and many other improvements. Visit the Apple iPhone website to learn more about all the improvement. Better yet watch the keynote on your computer or Apple TV with the Apple events app.

There are 3 ways to migrate to a new iPhone:

The iCloud back-up is the most convenient that works very well if you are also using iCloud for your pictures. If you aren’t and don’t want to lose your pictures its best to create the complete backup via iTunes, besides, I also highly recommend copying the images to your Mac. In the end, I think using iCloud photos to store and sync your precious images is the best solution. Lastly, there is the clean start witch is my preferred method, only installing the most needed apps and add new ones as needed.

Passwords and settings
iCloud Keychain is the stores most of the passwords and essential settings. If you back-up trough iTunes, check the encrypt backup option only then the passwords and other settings are backed up making the complete restore much easier.

Apple iPhone upgrade plan
Don’t get locked into a contract with the cell phone company! This upgrade plan allows you to get a new iPhone every year without penalties! There is also the option to purchase the unlocked version of the iPhone so you can switch cell phone carriers as you please.

T-Mobile
We have switched to their senior plan (55+) and have no significant complaints. An especially considering the savings now we only pay $70 per month for two lines with unlimited everything and low cost for international traveling.

Check out the new iPhones they genuinely have become very powerful computers in pocket format. Together with the Apple Watch, we have the Star Trek communicator’s as envisioned in science fiction movies.

Contact me if you need assistance making a decision or need help moving to your new iPhone.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

Ransom Note

Recently I have received a lot of panicked calls from people who have received an email treating to send very personal information and embarrassing pictures and video taken with the camera on their computer, smartphone, tablet or even security camera.

To add validity to the ransom email, the scammer includes a username and password that you are using. Since many people have the terrible habit of using the same password across multiple websites chances are that the scammer has a high rate of success scaring the hell of out people.

The scammer obtained the usernames and passwords on the black market where this information readily available. Please read my previous emails about passwords and online security.

If you or someone close to you received this email rest assured that this is an empty threat. Delete the email and see it as a warning to step up your game using unique strong passwords for every online account and enable 2FA where ever available.

Contact me if you have any questions.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

If They Only Had Used 2FA

The indictments filed on July 13 by the Special Counsel Robert Mueller reveal an astonishing amount of detail about the Russian hackers.

Steve Gibson talks about the level of details in these indictments in episode 672 “Security Now Podcast” starting at 1:26. This LINK should take you to the right moment in the podcast saving you the trouble of having to chew trough the entire document while adding some humor and perspective.

In hindsight, the complete hack of the DNC starts with an email containing a link to a spoofed website asking the user to reset the password.

Reading this I am banging my head against my 27″ iMac wandering if people will ever learn not to follow links in their emails. A specially the ones asking to change passwords or log into your account!
I blame their admin for the failure not to enforce 2 Factor Authentication using software like 1PasswordGoogle Authy and the like. Even better use Yubikey’s. Further, the admin could have disabled the option for the users to change the password themselves and use robust passwords.

Given enough resources, anything can and will be hacked, but it should not have been so easy to get a flying start into hacking an entire network. Using strong passwords and 2 factor authentication dramatically raises the bar.

Contact me if you would like to discuss how to upgrade the security of your personal or business emails and file storage.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac

Santa Barbara IT Consulting Mac

Print to PDF More Efficiently

As you probably know already Apple makes saving anything that can be printed from your Mac as a PDF very easy with the “PDF” button that is visible in the lower left corner of the Apple Print menu.

You probably used this function many times and then spend time navigating to the location where you want to save the file. Most likely your save PDF files to a limited number of folders. You can make a small adjustment that you can make that will save you a lot of time.

  1. Open the print menu by printing something from a Mac application, for example, this email
  2. Select the “PDF” button. Click “Edit Menu…”
  3. Add your favorite folders using the “+” icon
  4. Next time you print to PDF you can send the file straight to its destination

If you really want to save more time creating PDF’s you should follow the tip my friend David Sparks shares on his blog.

I hope this tip was useful for you.

Smiles across the wires,

Rogier Willems
805.633.4548

Santa Barbara IT Consulting Mac